Privacy Policy

Last updated: May 30, 2025

1. Introduction

This Privacy Policy describes how Studio Ramel ("we", "our", or "us") collects, uses, and protects your personal information when you use our website CorpoStudio and related services. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Data Controller

The data controller responsible for your personal information is:

Studio Ramel
Chemin de Cousson 6
1032 Romanel-sur-Lausanne
Switzerland
Contact us

3. Information We Collect

3.1 Information You Provide

Account information: name, email address, password, and profile details
Contact information: when you contact us or subscribe to communications
Content: files, images, text, and other content you upload or create
Communication data: messages, feedback, and support requests
Payment information: billing details and transaction data (processed by secure third-party providers)

3.2 Information Collected Automatically

Technical data: IP address, browser type, device information, and operating system
Usage data: pages visited, features used, time spent, and interaction patterns
Performance data: error reports and system performance metrics
Cookies and tracking technologies: as described in our Cookie Policy

3.3 Web Analytics Data

We use Plausible Analytics, a privacy-friendly web analytics tool, to understand how our website is used and improve it. Plausible collects anonymized usage data including:

Pages visited and visit duration
Country of origin (based on IP address, which is not stored)
Browser type and operating system
Referring website

Important: Plausible Analytics does not collect any personally identifiable data, does not use cookies, and does not track users across other websites. All data is aggregated and anonymized.

4. How We Use Your Information

We process your personal information for the following purposes:

Service provision: to provide, maintain, and improve our services
Account management: to create and manage your account
Communication: to respond to inquiries and send service-related communications
Personalization: to customize your experience and provide relevant content
Security: to protect against fraud, abuse, and security threats
Analytics: to understand usage patterns and improve our services
Legal compliance: to comply with applicable laws and regulations
Marketing: to send promotional communications (with your consent where required)

5. Legal Basis for Processing

Under applicable data protection laws, we process your personal information based on:

Contract performance: to provide services you've requested
Legitimate interests: for business operations, security, and service improvement
Consent: for marketing communications and optional features
Legal obligation: to comply with laws and regulations

6. Data Sharing and Disclosure

We may share your information with:

Service providers: trusted third parties who assist in service delivery
Business partners: with your consent for integrated services
Legal authorities: when required by law or to protect rights
Business transfers: in case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside Switzerland and the EEA. We ensure appropriate safeguards are in place, including:

Adequacy decisions by the European Commission
Standard Contractual Clauses (SCCs)
Other appropriate safeguards as recognized by applicable law

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Account data: until account deletion or as required by law
Usage data: typically 24-36 months for analytics purposes
Communication data: as long as necessary for support and legal purposes
Financial data: as required by tax and accounting regulations

9. Your Rights

You have the following rights regarding your personal information:

Access: request a copy of your personal information
Rectification: correct inaccurate or incomplete information
Erasure: request deletion of your personal information
Restriction: limit how we process your information
Portability: receive your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests
Withdraw consent: for processing based on consent

To exercise these rights, use our contact page. We will respond within 30 days.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

Essential cookies: necessary for website functionality
Analytics cookies: to understand website usage
Preference cookies: to remember your settings
Marketing cookies: for personalized advertising (with consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

11. Security

We implement industry-standard security measures to protect your information:

Encryption in transit and at rest
Access controls and authentication
Regular security assessments and updates
Employee training on data protection

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

13. Third-Party Services

Our website may contain links to third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our website or by email. Your continued use of our services constitutes acceptance of the updated policy.

15. Complaints and Supervisory Authority

If you have concerns about our data processing, you can:

Contact us directly via our contact page
File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)
Contact your local data protection authority if you are in the EU/EEA

16. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Studio Ramel
Chemin de Cousson 6
1032 Romanel-sur-Lausanne
Switzerland
Contact page

17. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information. To exercise your CCPA rights, use our contact page.